answers to some commonly asked questions. If you have questions
that are not addressed here:
please email us at firstname.lastname@example.org
or call us at 702-270-0278
How do I
find what I want?
How do I
How do I know if my items are available?
cards do you accept?
Is my credit
card information secure?
my credit card charged?
Can I speak
to a “real person” or how can I get a question answered?
Do you charge
do I find what I want?
Our website was designed to provide you maximum search capabilities
in an easy to navigate format. The “Main Page” of our
website has convenient tabs and buttons that separate each page
or feature of our website. Our “Search” function offers
three search criteria for your shopping convenience. You may search
for a particular product by Theme, Manufacturer, or Product Type
just by simply typing the description in the “Search”
do I order online?
Browse our products by using the “Search” function or
clicking on the “Shopping” button. Most of the products
you view will have related or matching products. These matching
products will appear after you have selected a product you are interested
in. Once you have found your desired product, click on the order
button to add the item to your shopping cart. You will not be able
to add a product to your shopping cart if the item is out of stock.
Your shopping cart will keep a running total of the quantity and
items you have added. You may edit or delete the products in your
shopping cart at any time. When you have finished shopping, click
on the Shopping Cart and Proceed to Checkout. Review the items you
have selected for purchase and edit or delete items you do not want.
If you have any technical difficulties, please contact us:
M-F 9am-5pm PST
do I know if my items are available?
An item will be in stock unless otherwise stated “Out of Stock.”
Please check back periodically as we receive products almost daily.
forms of payments do you accept?
We accept Visa, MasterCard, American Express & Discover Card.
We also accept money orders which must be mailed and received by
us before your order is released. We will contact you by phone or
by email if we do not receive your payment within 7 days. After
our contact, you will have an additional 7 days to send in your
payment after which time your order will be cancelled.
my credit card information secure?
Yes, we encrypt all information sent via the Internet, so that data
arrives privately and securely at its destination. The Savvy Scrapper
makes every effort to protect your online order by using Secure
Sockets Layer (SSL) Technology.
is my credit card charged?
Your order will be charged to your credit card upon approval of
can I speak to a "real person" or get a question answered?
You can contact us by phone Monday -Friday between 9am-5pm PST at
702-270-0278. If our customer service representatives is not available,
please leave a message and we will respond to you as soon as possible.
You may also email us at email@example.com.
you charge sales tax?
Sales tax is charged for orders shipped in Nevada. The sales tax
rate is 7.5% and applies to the total purchases plus the shipping
and handling charge. Gift certificates are not taxable. However,
items purchased using a Gift certificate are taxable. State sales
tax rates are subject to change at any time.